NABFINS CSO Recruitment 2026 - Customer Service Officer, Telecaller

NABFINS Limited has announced recruitment for the posts of Customer Service Officer (CSO) and Telecaller. Candidates who have completed PUC/10+2 are eligible to apply for these roles. Freshers can also apply, though some experience may be preferred for the CSO position.

The application process requires interested individuals to send their resume via email. The last date to submit applications is 26 August 2026.

Recruitment Overview

Vacancy Details

NABFINS Limited has announced opportunities for Customer Service Officer (CSO) and Telecaller posts. The exact number of vacancies for each post has not been specified in the official information provided for this recruitment.

Job Roles and Responsibilities

The recruitment covers two distinct roles:

• Customer Service Officer (CSO) - Field Work: This role primarily involves sourcing new customers and expanding the branch's portfolio. CSOs identify new business locations, find potential customers, and help add them to the branch portfolio. After loan disbursement, they are also responsible for following up with customers and collecting installments on scheduled dates. Key responsibilities include client sourcing, primary verification, conducting group training, data entry, assisting with pre-disbursement activities, ensuring disbursement, generating demand, recovery follow-up, remitting collections, and maintaining documents.
• Telecaller - Work From Home: Telecallers are responsible for calling existing and prospective customers using a provided database. They must follow up properly, maintain conversation records, understand customer concerns, analyze them, and educate customers.

Eligibility Criteria

Candidates applying for the NABFINS Customer Service Officer or Telecaller posts must meet specific educational, age, and other requirements.

Applicants must have completed PUC/10+2 (Higher Secondary or an equivalent 10+2 qualification) from a recognized board.

The maximum age limit for applicants is 30 years.

• For Customer Service Officer: Freshers are eligible to apply. However, candidates with 1 to 3 years of experience in a similar field-based role, with exposure to field operations and the target customer population, may be preferred.
• For Telecaller: Freshers are eligible to apply.

For the Customer Service Officer role, applicants must be able to read, write, and speak both the local language and English. A valid driving licence and a motorcycle are mandatory, as the job involves field visits and related activities.

Important Dates

Candidates should ensure their application is sent before the last date to avoid any issues.

Application Fee

The official notification does not specify any application fee for this recruitment.

Salary / Pay Scale

The salary or pay scale for the Customer Service Officer and Telecaller posts has not been specified in the official notification.

Selection Process

The detailed selection process for the NABFINS Customer Service Officer and Telecaller recruitment has not been specified. NABFINS may shortlist candidates based on their eligibility, educational qualification, work experience, suitability for the role, and other requirements. Shortlisted candidates will receive further instructions regarding the next stages of the recruitment process.

How to Apply for NABFINS Recruitment 2026

Interested and eligible candidates must apply by sending their resume via email. Follow these steps:

1. Check if you meet all the eligibility criteria for the Customer Service Officer or Telecaller post.
2. Prepare an updated resume. Make sure it includes your educational qualifications, any relevant work experience, and correct contact details (mobile number and email address).
3. Attach your updated resume to an email.
4. Use a clear subject line for your email, such as "Application for Customer Service Officer (CSO)" or "Application for Telecaller-Work From Home".
5. Send the email with your resume to the official email ID: [email protected].
6. Ensure your application email is sent on or before 26 August 2026.

Important Links

FAQs

Here are some common questions about the NABFINS CSO and Telecaller Recruitment 2026:

• What posts are available in NABFINS Recruitment 2026?
  NABFINS Limited is recruiting for Customer Service Officer (CSO) and Telecaller posts.
• What is the last date to apply for these posts?
  The last date to apply is 26 August 2026.
• What is the required educational qualification?
  Candidates must have completed PUC/10+2.
• Are freshers eligible to apply?
  Yes, freshers are eligible for both Customer Service Officer and Telecaller posts. However, 1-3 years of experience may be preferred for the CSO role.
• What is the age limit for this recruitment?
  The maximum age limit for applicants is 30 years.
• How can I apply for the NABFINS Customer Service Officer or Telecaller post?
  You need to send your updated resume via email to [email protected].
• Is a driving licence required for the Telecaller post?
  No, a driving licence and motorcycle are mandatory only for the Customer Service Officer (CSO) role, which involves field work.
• What is the application fee?
  The official notification does not specify any application fee.